Job description

Warranty Administrators
Are you interested in working for an expanding, privately owned dealer group. Working Monday to Friday at their dealership based in Croydon? The Recruitment Solution has an excellent opportunity for an experienced Warranty Administrator, to work at their central warranty office, covering various brands.

As a highly valued member of the group, you will be responsible for providing administrative support to ensure full compliance with all manufacturer warranty systems and minimise the risk of warranty audit failure. You will also ensure the manufacturer's warranty and goodwill policy/procedures are adhered to correctly, achieving the highest levels of customer satisfaction.

Why Apply for this Warranty Administrator role?
• Only Monday to Friday
• Well respected, privately owned group
• Excellent salary package
• You will receive high quality manufacturer training

Warranty Administrator job role includes:
• Monitor claim progress through accessing manufacturer systems at least on a weekly basis
• To carry out dealership warranty audits in line with the agreed timetable
• Maintain good working relationship with manufacturer warranty department
• Monitor daily and weekly warranty reports
• Ensure compliance with company policies and industry guidelines
• Prompt action must be taken to resolve issues identified before manufacturer audits take place
• Regularly check manufacturer warranty bulletins for any new developments and promote best practice across the division
• Submit accurate warranty and goodwill claims on a daily and weekly basis
• Liaise with the dealerships and manufacturers
• To ensure that all warranty claims submitted comply with manufacturers' published manuals/repair time schedules and all invoices on the warranty debtor accounts are legitimate claims
• Help achieve industry-leading standards of process efficiency and cost control

To find out more or to apply for this vacancy you can email info@therecruitmentsolution.co.uk or contact Daniel Walton directly on 07854 966 739

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